How do I pay for a Eka Publisher purchase?
Eka Publisher offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Eka Publishers's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.
Eka Publishers also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Eka Publisher?
There are NO hidden charges when you make a purchase on Eka Publisher. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the product. Please check individual product for the same.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on Eka Publisher?
Your online transaction on Eka Publisher is secure with the highest levels of transaction security currently available on the Internet.
All credit card and debit card payments on Eka Publishers are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
Please note that the full amount will be charged on your card the day of the transaction.
Shipping
What are the delivery charges?
Delivery charge varies with each product.
Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Are there any hidden costs (sales tax, octroi etc) on items?
There are NO hidden charges when you make a purchase on Eka Publisher. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.
